WAILOA ART CENTER
Purchasing, Shipping
& Policies
We make it easy to bring a piece of our community's artistry home with you — whether you visit us in person or purchase online.
How it works
Purchasing an Art Piece
In person
Visit us during the exhibit and speak with our staff to purchase any available work. We'll tag your piece as sold and hold it safely until the exhibit closes
Online
Browse available works on our website and purchase securely online. Once your order is confirmed, the piece is reserved in your name for the remainder of the exhibit.
Please note: Purchased works remain on display until the exhibit's closing date. Artwork is available for pickup or shipment only after the exhibit has officially ended. We appreciate your patience — it keeps the show complete for all visitors.
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Purchase & confirmation
Buy in person or online. You'll receive a confirmation with the exhibit's end date and next steps for pickup or shipping.
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Exhibit closes
Your piece remains beautifully displayed until the exhibit ends. We'll send a reminder when the closing date approaches.
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Pick up or ship
After closing, collect your artwork from the center — or arrange professional fine-art shipping through our trusted partner (see below).
Getting your art home
Shipping & Handling
All packing and shipping for artwork purchased through Wailoa Art Center is handled by an independent fine-art shipping specialist. Fine-art shippers use museum-quality materials and methods to ensure your work arrives safely, wherever you are
Our trusted shipper
Cunningham Gallery
794 Piʻilani St, Hilo, HI 96720
(808) 935-9122
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Contact Cunningham's directly to arrange packing, crating, and delivery after the exhibit closes. They will work with you to ensure your piece is handled with the care it deserves.
Shipping costs & coordination: Shipping fees are the responsibility of the buyer and are arranged directly with Cunningham Gallery. We recommend contacting them in advance so arrangements are ready promptly after the exhibit ends.
Our commitment to you
Return & Sales Policy
Each work of art represented by the Wailoa Art Center is unique and irreplaceable. In keeping with the nature of fine art, we have a straightforward sales policy:
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All sales are final. Because every piece is a one-of-a-kind original, we are unable to accept returns once a purchase is made.
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No exchanges or cancellations. We do not accept order exchanges or cancellations after a purchase is confirmed.
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Shipping issues. If you experience any problem with delivery or the condition of your artwork upon arrival, please contact our shipper directly: Cunningham Gallery at (808) 935-9122. They will work to make it right.
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Questions before you buy? We encourage you to ask our staff about any work before purchasing. We're happy to share details about materials, dimensions, the artist, and care instructions.
Common questions
Frequently Asked Questions
How long do exhibits typically run?
Our exhibits usually run for about one month, though the schedule varies. Check our current exhibit page or contact us for the exact closing date of any show. Your purchase confirmation will always include the exhibit end date.
How do I arrange shipping after the exhibit closes?
Contact Cunningham Gallery directly at (808) 935-9122 or visit them at 794 Piʻilani St, Hilo, HI 96720. We recommend reaching out before the exhibit closes so arrangements are ready to go. Cunningham's handles all crating, packing, and delivery.
Can I see an artwork in person before buying online?
Absolutely, and we encourage it! Visit us during exhibit hours to see works in person. Our staff can provide additional details about any piece. If you're purchasing from a distance, feel free to contact us and we can share photographs or additional information.
Can I pick up my artwork before the exhibit ends?
No, purchased works remain on display for the full duration of the exhibit. This is part of our commitment to the artists and to every visitor who comes to experience the show. Pickup and shipping arrangements begin only after closing day.
Is shipping insurance included?
Cunningham Gallery can advise you on insurance options for your shipment. We strongly encourage buyers to discuss coverage for high-value works directly with the shipper before your piece is transported.
What forms of payment do you accept
Please contact us directly for current payment options. In-person purchases may differ from online payment methods.